At float zone, we value a safe, healthy and professional experience. We ask that you follow our rules and policies to ensure that everyone can enjoy to the fullest. If you have any questions or clarification to our policies please contact our staff and they will be happy to help right away


In the event you are unable to keep your scheduled appointment, please notify Float Zone staff, prior to your reservation time via phone. There are no additional charges for cancellations. 

late arrival 

In the event you are unable to arrive for you scheduled appointment start time please call our reception desk and we may be able to accommodate you.